Shipping policy

Shipping Accuracy


Please double-check your delivery address when placing an order. We are not responsible for rerouted boxes due to incorrect shipping information. Our delivery guarantee applies only to correctly addressed orders. We cannot ensure the condition of packages that require rerouting by the carrier.

 

Shipping Schedule


Orders ship on Mondays and Tuesdays. Pre-ordered items will ship during the estimated fulfillment dates provided at checkout. In-stock items typically ship within two weeks, on the next scheduled shipping day (usually the first and third week of each month). We strive to process all orders promptly to ensure your meat arrives in excellent condition.  Delivery times vary depending on your location, and tracking information will be provided to keep you updated on your shipment's progress.

 

Packaging


We use insulated packaging with dry ice or gel packs to keep your meat cold during transit. Tracking information will be provided for all shipments so you can monitor your delivery.

 

Shipping Areas


We currently ship to the lower 48 states in the U.S. Unfortunately, we do not ship to Alaska, Hawaii, or international addresses at this time.

Shipping fees as of June 2025 for Lamb Meat Bundles

Zone 1 FREE

  • Alabama, Arkansas, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Virgina, West Virginia, Wisconsin

Zone 2 $15 per box

  • Connecticut, Massachusetts, New Hampshire, New Jersey, New Mexico, North Dakota, Rhode Island, South Dakota, Texas, Vermont

Zone 3 $30 per box

  • Arizona, California, Colorado, Idaho, Maine, Montana, Nevada, Oregon, Utah, Washington, Wyoming

 

Missed or Delayed Deliveries


While we aim to ensure timely delivery, delays may occur due to weather, carrier issues, or other unforeseen circumstances. If your delivery is delayed, we will work with you and our shipping partners to resolve the issue as quickly as possible.

 

Shipping Issues


If your order arrives late, thawed, or damaged, notify us within 24 hours of receipt. We will investigate and offer a resolution, such as a replacement, refund, or other appropriate solution based on our refund policy.

 

Damages and Issues


Please inspect your order upon arrival and contact us immediately if your items are defective, damaged, or incorrect. We will evaluate the issue and work to make it right.

 

Handling & Freshness


All products are shipped frozen from our farm. Upon receipt, please freeze your items immediately and keep them frozen until ready to use. Any spoilage not reported within 24 hours of delivery will be at the consumer’s loss. Other defects must be reported within 30 days of receiving your order.