Refund Policy

At The Foragers' Farm, your satisfaction is our priority. While we strive to ensure every order arrives in perfect condition, we understand that issues can occasionally arise. Here’s how we handle refunds and replacements:

 

Non-Returnable Products

Due to the perishable nature of our products, we do not accept returns. However, if you are dissatisfied with your order, we’re here to help. Please contact us within 30 days of receiving your delivery to discuss your concerns.

 

When Issues Occur

If your order arrives thawed, has a processing issue, or the packaging is compromised during transit, we’ve got you covered.

 

Steps to Resolve the Issue:

1. Contact Us: Notify us within 24 hours of receiving your order.
2. Provide Documentation: Share a clear photo of the issue to help us understand the situation.

Your Options for Resolution:

• A full refund for the affected portion of your order.
• Store credit for use on a future purchase.
• A free replacement product.

 

Deposits

Deposits for meat orders are non-refundable. If you cannot pay the remaining balance, consider transferring your reservation to someone else.

 

Our Commitment

We reserve the right to limit refunds and replacements, but we’ll work with you to find a fair solution. Thank you for choosing The Foragers' Farm—we appreciate your trust and look forward to serving you again!